Frequently Asked Questions
🛍️ General
                    
                    
                      What kind of products do you offer?
                    
                  PeaceBeyondThought offers spiritual resources to support your inner journey — including wall art, t-shirts, eBooks, and guided courses. Each item is created to gently remind you of the peace already within.
                    
                    
                      Are your products faith-based?
                    
                  Yes — all our content is rooted in Christian mysticism, present-moment awareness, and faith-based renewal. Our work speaks to those seeking stillness beyond the mind.
🚚 Shipping & Orders (Currently UK & US Only)
                    
                    
                      Where do you ship physical products?
                    
                  We currently ship our wall art and t-shirts products to the United Kingdom and the United States only.
🌍 We're exploring expanding to other countries in the future. If you're outside these regions, stay tuned — we’d love to reach you soon.
                    
                    
                      How long does shipping take?
                    
                  After fulfillment (usually 2–7 business days), shipping typically takes:
- US: 3–5 business days
 - UK: 3–5 business days
 
                    
                    
                      Will I get tracking information?
                    
                  Yes — once your order is shipped, you’ll receive an email with full tracking details.
                    
                    
                      My item arrived damaged — what should I do?
                    
                  Please email hello@peacebeyondthought.com within 14 days of receiving your order. Include your order number and clear photos of the issue.
💻 Digital Products (Available Worldwide)
                    
                    
                      How do I access my eBook or course?
                    
                  You’ll receive a download link or access instructions by email shortly after purchase. Please check your spam or promotions folder just in case.
                    
                    
                      Can I purchase digital products outside the UK/US?
                    
                  Yes — digital products are available worldwide. Anyone, anywhere can access our eBooks and courses.
                    
                    
                      Do you offer refunds on digital products?
                    
                  Due to the instant-access nature of downloads, all digital product sales are final. If you experience any issues, reach out — we're happy to assist.
🔁 Returns & Refunds content
                    
                    
                      Do you accept returns?
                    
                  Because our items are made to order, we don’t accept returns unless the item arrives damaged or misprinted.
                    
                    
                      What if I ordered the wrong size or made a mistake?
                    
                  If your order hasn’t gone into production yet, we may be able to help — email us as soon as possible. Once production begins, changes or cancellations are not guaranteed.
                    
                    
                      Still have a question?
                    
                  Email us anytime at hello@peacebeyondthought.com — we’re here to help.