Frequently Asked Questions
🛍️ General
What kind of products do you offer?
Peace Beyond Thought offers spiritual resources to support your inner journey — including faith-inspired art, apparel, and digital resources. Each item is created to gently remind you of the peace already within.
Are your products faith-based?
Yes — all our content is rooted in Christian mysticism, present-moment awareness, and faith-based renewal. Our work speaks to those seeking stillness beyond the mind.
🚚 Shipping & Orders (Currently UK & US Only)
Where do you ship physical products?
We currently ship canvas wall art and apparel to the United Kingdom and the United States.
Other physical products are available to customers in the United States only at this time.
🌍 We're exploring expanding to other countries in the future. If you're outside these regions, stay tuned — we’d love to reach you soon.
How long does shipping take?
After fulfillment (usually 2–7 business days), shipping typically takes:
- US: 3–5 business days
- UK: 3–5 business days
Will I get tracking information?
Yes — once your order is shipped, you’ll receive an email with full tracking details.
My item arrived damaged — what should I do?
Please email hello@peacebeyondthought.com within 14 days of receiving your order. Include your order number and clear photos of the issue.
💻 Digital Products (Available Worldwide)
How do I access my eBook or course?
You’ll receive a download link or access instructions by email shortly after purchase. Please check your spam or promotions folder just in case.
Can I purchase digital products outside the UK/US?
Yes — digital products are available worldwide. Anyone, anywhere can access our eBooks and courses.
Do you offer refunds on digital products?
Due to the instant-access nature of downloads, all digital product sales are final. If you experience any issues, reach out — we're happy to assist.
🔁 Returns & Refunds content
Do you accept returns?
Because our items are made to order, we don’t accept returns unless the item arrives damaged or misprinted.
What if I ordered the wrong size or made a mistake?
If your order hasn’t gone into production yet, we may be able to help — email us as soon as possible. Once production begins, changes or cancellations are not guaranteed.
Still have a question?
Email us anytime at hello@peacebeyondthought.com — we’re here to help.