Frequently Asked Questions
🛍️ General
What kind of products do you offer?
Peace Beyond Thought offers a curated collection of jewelry, watches, faith-inspired pieces, wall art, apparel, home and lifestyle products, and digital resources.
Our collection brings together meaningful design, everyday style and products chosen to complement the values of peace, faith and intentional living.
Are your products faith-based?
Not all of our products are specifically faith-based.
Our Christian & Faith collection includes cross jewelry, angel-inspired pieces, religious designs, faith apparel and spiritual resources.
We also offer jewelry, watches, accessories and lifestyle products designed for everyday wear and gifting.
🚚 Shipping & Orders (Currently UK & US Only)
Where do you ship physical products?
Shipping availability depends on the product category:
Canvas wall art and T-shirts
Available in the United States and United Kingdom.
Selected home, lifestyle and apparel products
Currently available in the United States only.
Jewelry and watches
Available in the United States, United Kingdom and Canada.
Digital products are available worldwide.
If an item cannot be shipped to your location, this will be shown during checkout.
How long does shipping take?
After fulfillment (usually 2–5 business days), shipping typically takes:
- United States: 3–5 business days
- United Kingdom: 3–5 business days
- Canada: 3–5 business days
These are estimates and may vary depending on the item, fulfilment location, carrier and customs processing.
Will I get tracking information?
Where tracking is available, you’ll receive a shipping confirmation email with your tracking information once your order has been dispatched.
Please allow up to 48 hours for tracking updates to appear.
My item arrived damaged — what should I do?
Please email hello@peacebeyondthought.com within 7 days of receiving your order.
Include:
- your order number
- a description of the issue
- clear photographs where appropriate
We’ll review the issue and arrange an appropriate resolution.
💻 Digital Products (Available Worldwide)
How do I access my eBook or course?
You’ll receive a download link or access instructions by email shortly after purchase. Please check your spam or promotions folder just in case.
Can I purchase digital products outside the US?
Yes. Our digital products are available worldwide. Anyone, anywhere can access our eBooks and courses.
Do you offer refunds on digital products?
Due to the instant-access nature of downloads, all digital product sales are final. If you experience any issues, contact us and we'll be happy to assist.
Returns & Quality Issues
Do you accept returns?
Because our items are made to order, we don’t accept returns unless the item arrives damaged or misprinted.
What if I ordered the wrong size or made a mistake?
If your order hasn’t gone into production yet, we may be able to help — email us as soon as possible. Once production begins, changes or cancellations are not guaranteed.
Still have a question?
Email us anytime at hello@peacebeyondthought.com — we’re here to help.